Refund policy
📦 Refund & Return Policy
At Lost Gem Comics, your satisfaction is important to us! If you're not completely happy with your purchase, we gladly accept returns on all U.S. orders made within the last 30 days of delivery.
✅ Eligibility for Return:
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Items must be returned within 30 days of the delivery date.
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Items must be returned in the same condition they were received (i.e., no additional damage, markings, or alterations).
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Buyer is responsible for return shipping costs.
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We recommend using a trackable shipping method to ensure safe return of your item.
💵 Refunds:
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Once we receive and inspect the returned item, your refund will be processed to the original payment method.
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Please allow 5–7 business days for the refund to appear on your statement.
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Original shipping costs are non-refundable.
📬 How to Start a Return:
Email us at sales@lostgemcomics.com with your order number and reason for return. We'll guide you through the next steps.